♦ Any product replacement and return requirement should be made within 7 dats of the delivery date with stated reasons and items must be unused and in their original packaging.
♦ We do not guarantee or accept replacement / return without any valid proper reason since it is 100% customized product. So we request for your careful decision and examination of the size, measurement, color, quantity and control position prior to your purchase. Except for product defect or shipping damage.
♦ Contact us through info@winart.com.my should you wish to return or replace any items. Returns or replacement items shall be posted and courier back to us for inspection by stated order number clearly in returning parcel for easy identification. We will be able to authorize a refund to you when we have received and checked your returned items.